SHIPPING POLICY

We waive off the shipping charge for Orders over Rs 499. For Orders under Rs 499, a nominal shipping charge of Rs.50 is applied.

 

We take utmost care in delivering our products to you. Hence we partner only with reputed shipping concerns to ship your orders.

 

We ship your orders within 24 – 48 hours of order placement. You can expect your order to be delivered to you in 3 - 5 working days in all major cities and 7 - 10 days for other remote locations. You can track your order online after 24 hours from time of dispatch.

 

FOR INTERNATIONAL SHIPPING: Please mail us at support@twinbirds.co.in

 

Other Points to Consider:

  •          We ship orders within 24 – 48 hours of order placement. However in some cases, we may take longer, up to 3 - 5 working days on account of continuous festive and national holidays .
  •          While we shall endeavour to ship all items in your order together, this may not always be possible due to product un-availability. In such rare cases, we will intimate you and seek your decision to proceed further
  •          If you notice that the product is not in good condition, or if the packaging is tampered with or damaged, please refuse to take delivery of the package, and call our Customer Care at our Toll Free No 1800 425 0818 or email us at support@twinbirds.co.in, mentioning your order number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
  •          Please note all orders will be shipped with an invoice mentioning the price, as per Indian Tax Regulations