Shipping Policy

We take utmost care in delivering our products to you. Hence we partner only with reputed national courier companies to ship your orders.

We ship your orders within 24 – 48 hours of order placement. You can expect your order to be delivered to you in 3 - 5 working days in all major cities and 7 - 10 days for other remote locations. You can track your order online after 24 hours from time of dispatch.

Standard Shipping Charges of Rs.100/- is applicable for all orders below Rs.500/- and FREE SHIPPING is applicable for orders above Rs.500/-

FOR INTERNATIONAL SHIPPING CONTACT: +91 94438 72291

Other Points to Consider:

  • We ship orders within 24 – 48 hours of order placement.However in some cases, we may take longer, up to 3 - 5 working days on account of continuous festive and national holidays .
  • While we shall endeavour to ship all items in your order together, this may not always be possible due to product un-availability. In such rare cases, we will intimate you and seek your decision to proceed further
  • If you notice that the product is not in good condition, or if the packaging is tampered with or damaged, please refuse to take delivery of the package, and call our Customer Care at our Toll Free No 1800 4250 818 / 8220263669 / 9443872291 or email us at ecom@twinbirds.org, mentioning your order number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
  • Please note all orders will be shipped with an invoice mentioning the price, as per Indian Tax Regulations